Hey, I’m Marva
PMP-certified project manager bringing structure, clarity, and momentum to new ideas
Introduction
Entry-Level PMP | Operations Expert | Transforming ideas into structured, actionable projects
Based in Northern Virginia, this PMP-certified project manager brings over 8 years of experience in customer operations and client success. They assist teams in optimizing workflows, enhancing processes, and achieving project goals through effective cross-functional collaboration.
Iterative
I approach projects iteratively by planning, executing, reviewing feedback, and improving processes in cycles to ensure continuous progress and successful delivery.
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Top revenue Awardee 2025
Top gross commercial assistant
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8+ Years of Account Management Experience
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Community Advocate
Customer Support Team Expansion Project
Scaled the support team 50% faster, boosting daily capacity and client satisfaction.
Case Studies
Operational Filing System Improvement
Implemented a streamlined filing system that led to passing 92% of audits and improved staff efficiency.
Client Success Process Improvement
Aligned operations with client needs, boosting client satisfaction by 20% and supporting retention.
Core Focus Areas
• Project coordination
• Customer operations improvement
• Process improvement
• Client success strategy
Get in Touch!
Schedule a free 1:1 introductory session with me to discuss your web design needs.
FAQ
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First things first, don't be nervous. We'll start with a free consultation to determine your design needs (and if we'll make great collaborators).
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Pricing is based on both the project's scope and your desired timeline. (I promise fair rates and will always require your approval before we begin).
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Timelines depend on the project, but I generally dedicate up to a month to each client, with the possibility of an extension based on my availability.